Steven Van Belleghem A diamond in the rough (Paperback) (UK IMPORT)

Description: Further DetailsTitle: A diamond in the roughCondition: NewSubtitle: Over a 100 specific tips to build a strong customer cultureEAN: 9789401495462ISBN: 9789401495462Publisher: Lannoo PublishersFormat: PaperbackRelease Date: 10/24/2023Description: "... Van Belleghem always delivers. Most companies want to create a customer-centric culture, but many struggle, even though they are capable of doing so. This is what the author refers to as A Diamond in the Rough. In addition to clearly articulated concepts, there are more than 100 tips and examples to help you build a culture that gets and keeps customers." — Forbes This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organisation are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.Language: EnglishCountry/Region of Manufacture: BEItem Height: 240mmItem Length: 170mmAuthor: Steven Van BelleghemGenre: Business & FinanceItem Weight: 540gItem Width: 16mmISBN-10: 9401495467Release Year: 2023 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.

Price: 38.1 USD

Location: GU14 0GT

End Time: 2024-12-15T02:54:56.000Z

Shipping Cost: 0 USD